We are actively taking directions from health, local and other government authorities regarding COVID 19 as safety is our highest priority at Toolorbit.
Because of the lock down caused by the pandemic, many tool manufacturers supply chain deliveries especially (DeWalt) are taking a lot longer to process orders at this time, which is resulting in longer than normal delivery times to our warehouse. .
In regards to the valued business of our customers, we are trying our best to manage these deliveries and shipping out orders for in-stock items daily, but please note that delays are possible due to current and changing conditions.
We hope for everyone’s safety, health and a quick return towards normalcy.
Thanks for your understanding and patience.
We collect personal information such as your contact information (name, e-mail address, etc.), and billing/shipping information (credit card number, shipping address, etc.). We thrive to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input at 256-bit strength. The information you provide is used to fulfill your specific request.
ToolOrbit does not share your personal information with any third party that intends to use it for direct marketing or any other purposes. However, ToolOrbit may share your name and email address with a third-party review collection agency to collect consumer feedback on its behalf. Such third parties do not disclose, share, use or sell your personal information for any other purposes.
Our website may also use other technologies to track pages that our visitors view; for gathering information such as browser type and operating system; tracking the number of visitors on this site and understand how visitors use our site.
We may track the Internet domain address from which people visit us and analyze this data for trends and statistics, but individual users will remain anonymous unless you voluntarily tell us who you are.
Your privacy on the internet is important to us. We use the Secure Sockets Layer (SSL) technology that allows us to encrypt sensitive information you input at 256-bit strength. Secure Sockets Layer (SSL) technology is presently the safest way to send credit card information over the Internet. Information is first encrypted on your computer and then decrypted on our server, preventing anyone from accessing any information in between. This is often symbolized on most web-browsers by a small padlock appearing on the bottom bar of the window and the prefix of the URL changing from HTTP:// to HTTPS://. This indicates that a secure connection has been established.
When creating an account with ToolOrbit.com, you will be asked to provide a personal password. You will be required to use your chosen password for all future access to your account. You are responsible for maintaining the confidentiality of your account and password for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. ToolOrbit.com reserves the right to refuse service, terminate accounts, remove, edit content, or cancel orders at its sole discretion.
Your email address is used to contact you concerning inquiries before, during, and after your order is placed. We also use your email address to inform you of our new products, services, and offers. You can opt-out of such marketing communications at any time. All marketing emails and direct mail communications, such as sale emails, newsletters, and exclusive special offers, have easy-to-follow instructions on how to stop receiving them.
We try our best to provide accurate information on our site. However, there may be times when some information on the site is inaccurate, out-of-date, or incomplete. We apologize for such errors; but if we receive orders for products for which the listed cost is erroneously lower than the actual price, we will not be able to process such orders as it will not be feasible for us to sell those items below our cost or take a loss on freight charges.
Please check our website frequently to see recent changes.